Shipping & Return
Our products are always packed in eco-friendly packaging before being sent out to you. We opt for minimal packaging for postage to minimise the associated waste. As you are probably aware, we plant a tree for each product sold to carbon compensate for the shipping & production to make sure that the entire process is as eco-friendly as possible.
We ship out all orders within 1-2 days of receiving your order.
We offer free shipping for all orders within the UK. All orders are sent via Royal Mail 1st Class Signed For - you can expect to have the package within 1-3 days of shipping.
We offer free delivery within the Maldives and aim to deliver your order within 24 - 48 hours. The products are hand delivered in the greater Male' region and posted to all the other islands.
We offer free tracked shipping for orders above $20 within the EU. For orders below $20, a flat rate is applied at checkout. Prior to COVID, the shipping times were 3-5 days, but recently some parcels have been experiencing delays due to the pandemic.
All our EU orders are currently dispatched from the UK and due to the uncertainties around Brexit, there might be some charges incurred by customs of the receiving country (as VAT).
We are currently working on relocating some of our fulfilment to the EU or to have an option where we can pay VAT on your behalf so that no charges are due when you receive the item.
Thank you for your understanding during these uncertain times.
USA, Australia and the rest of the world
We offer free shipping for orders above $20. For orders below $20, a flat rate is applied at checkout.
Prior to COVID, the shipping time was around 1 week, but recently some parcels have been experiencing delays due to the pandemic.
Our aim is to provide you with the best product so that your satisfaction is guaranteed. If you are not fully satisfied with our product we offer either a full refund or an exchange of the item for something of the same price. We cover the cost of returning the item.
We have a 90 days return or exchange policy no questions asked!
Although it is not required, we would be very pleased if you could tell us the reason for your return. This would help us to improve our services and products in the future.
If you decide to keep the product after this duration and notice any material or workmanship defects, we have a 1 year warranty. Please send us a message to have it replaced at no extra charge. - we cover the shipping too! :)